Our Patient portal is a convenient, safe and secure patient connectivity website that allows you to communicate with your provider anytime, day or night. However, the patient portal is not designed for urgent or emergency messaging. In the event of an emergency, please call your local emergency response number. For urgent issues please call our office at 508-756-6293. This number is answered 24/hrs, 7 days per week.
How long will my appointment last?The appointment itself usually lasts 15 minutes. However, if you are new to our office you have to allow time for your paperwork to be processed. We also ask for your patience because our doctors are surgeons and maybe called out to surgery or be late returning from surgery and that may cause your appointment to be delayed or in some cases to be rescheduled. If it is appropriate, you may be asked to see our nurse practitioner. We ask for your understanding when this does happen.
Will I always see the same provider?Yes, most of the time. However, some patients may be asked to see the nurse practitioner if the doctor’s schedule is busy and if it is appropriate for the patient. Sometimes if the doctor has been called to emergency surgery we may ask, if appropriate, for you to see the nurse practitioner, rather than reschedule your appointment.
Do I have to pay my copayment at the time of service?Yes. We don’t bill for co-payments. Unless prior arrangements have been made.
Who do I call if I have a question about a bill?If you have a question about your bill please feel free to all our office @ 508-756-6293. We have two full-time billing and coding specialists that are always happy to answer your questions.